A Better Experience
Why choose Heal? We've built our clinic with more than brick and mortar.
Explore Our Values Below
DO WHAT'S BEST
The best medicine is often the appropriate medicine for the family, not always the ‘gold standard’
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Use gentle care and restraint of animals
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Educate and inform our clients to the best of our abilities
BE HONEST
Don’t be shady. Everything we do should stand in the light of day.
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Trust that the truth is what everyone will value the most in the long-term
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Admit mistakes. Figure out what went wrong, mend the damage, and learn a lesson if possible
BUILD RELATIONSHIPS
Make time to engage with our clients, our community, and each other
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Be yourself; no one else will be. Your unique personality is a valuable asset to our world.
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Be positive.
BE RESPONSIVE
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Rapid and timely communication about the health issues of their pets is crucial to our clients.
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The best customer service experience we can provide is as much about timely follow-through as it is about the message.
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Work hard, take initiative, and put some skin in the game.
BE RESPONSIBLE
Rapid and timely communication about the health issues of their pets is crucial to our clients.
​
The best customer service experience we can provide is as much about timely follow-through as it is about the message.
​
Work hard, take initiative, and put some skin in the game.
PROMOTE JUSTICE
Our economy and our society contain structural imbalances that result in poverty, racism, xenophobia, and marginalization for people and animals who either do not ‘fit’ norms or who just unluckily were not privileged from birth. Heal strives to be part of the solution to these issues with our business activities, policies, and the way we treat people.
BE RESPONSIBLE
“Wash your dishes” – don’t leave messes for others or think that things out of sight are dealt with.
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Choose ecologically beneficial products + practices, the re-usable rather than the disposable, clean energy, local resources, and non-toxic materials, over convenience, profit, and laziness.